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We have gathered an exceptional team at the
EQ ADVANTAGE®, whose individual areas of expertise
work synergistically to produce outstanding results for our
clients. Please feel free to contact any of us with inquiries.
Consultants, Coaches and
Facilitators
The Behind the Scenes Team
Michael
Healey, Vice President-Organizational Development & Training
Michael is a leading authority on the impact
that emotional intelligence has on organizational and individual
results. MichaelŐs extensive consulting experience in both
the private and public sector, combined with his unique approach
to creating accelerated change programs for business, provide
the foundation for the extraordinary results reported by clients
of the EQ ADVANTAGE.
Michael is a highly sought after keynote speaker
and facilitator, adding tremendous take-away value to any
group event with his customized, interactive programs that
energize and motivate audiences with real-life value.
MichaelŐs style is different. Period. Watch
him as he draws your audience into an exhilarating session
of information that makes sense and provides strategies for
professional growth that work in the real world. Michael skillfully
draws on his 15 years as a keynote speaker and facilitator
of accelerated educational programs and 25 years of entrepreneurial
experience.
Michael is able to connect with audiences and
immediately engages them in interactive processes that elevate
their understanding and bring them to a whole new way of looking
at their results.
Michael has direct experience in a wide range
of businesses, including founding and leading a service sector
start-up to double digit annual growth, and within 5 years
becoming the second largest company in Canada in itŐs industry.
Michael attributes the success of that organization to the
innovative sales and marketing strategies developed by the
organizationŐs committed team members, a leading-edge staff
training program, and an industry leading focus on responding
to the underlying fears and emotions of the customer inherent
in the business.
Contact: mhealey@eqadvantage.com
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Lisa
Matheson, President
Lisa offers clients the value of more than 20 years
experience in developing EQ SMART internal marketing and communications
programs and systems.
Lisa consults with corporate businesses, not-for-profit and
government organizations in the development of EQ SMART™
accelerated training programs and communication materials.
She is a recognized expert in the practical application of
accelerated learning techniques in training environments and
regularly consults with large organizations to develop trainer
skills and leadership abilities. Her skills as a speaker,
combined with her practical knowledge and understanding of
the learning process provide the basis for impactful, successful,
results-getting programs.
Lisa is also co-author of a series of whole-brain
curricula for life skills development and substance abuse
recovery.
Publications listed below.
Contact: lmatheson@eqadvantage.com
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Dr. Cheryl Clark, PhD
Cheryl, one of the most brilliant thinkers we know. She holds
a Doctor of Philosophy in Health and Human Services and is an
internationally recognized expert in creating accelerated educational
and treatment programs for youths and adults with a specialization
in Substance Abuse Treatment, Shock Incarceration and Boot Camp
programs. Ms. Clark has designed, developed and directed innovative
therapeutic milieu programs that are national models for offender
treatment in criminal justice and juvenile justice systems.
In addition to her work in corrections, Ms.
Clark works with the EQ ADVANTAGE team to design and deliver
customized EQ programs designed to improve employee skills
and productivity in government, law enforcement, education,
and human service agencies.
Her specialties include: Accelerated Learning;
Brain Based Teaching and Counseling; Communications; Conflict
Resolution; Decision Making; Group Dynamics; Human Development;
Instructor Development; Learning Theory; Leadership; Management
Skills; Program Development, Planning and Design, Negotiations,
Stress Management, Substance Abuse Treatment; Therapeutic
Communities in Corrections and the development and management
of Boot Camps and Shock Incarceration treatment programs for
young offenders.
Go to Ms. Clark's publications
(listed below)
Contact: cclark@eqadvantage.com
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Supt. Ron Moscicki
Ron offers a unique view of leadership in his role as Supervising
Superintendent for the largest Shock Incarceration program
in North America. Supt. Moscicki is an international authority
in the development and management of Shock Incarceration/Boot
Camp operations and is an expert in crisis intervention and
emergency Response Systems. Supt. Moscicki acts as a consultant
to state and local criminal justice agencies, with a focus
on developing leadership and management skills in corrections,
one of the toughest environments possible. His work with the
EQ ADVANTAGE provides clients with a unique opportunity to
reframe their understanding of what it takes to stand out
as a great leader.
Contact: rmoscicki@eqadvantage.com
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Barbara Frensel
Barbara is a key consultant and facilitator who specializes
in transforming sales cultures, by bringing passion, enthusiasm
and a love for learning into business.
In 1983 Barbara founded a retail company based on the belief
that the customer and only the customer would determine the
future. In the first year of operation revenue exceeded projections
by 300%. Over the next 15 years the company grew into a multi-million
dollar organization which consistently generated sales three
times that of industry standard. She attributes her success
to building a sales team that was emphatically and relentlessly
customer-centric.
Barbara now uses her years of hands on experience to help
organizations increase revenue and market share through the
power of people. She aligns companies from the inside out
so that core values and vision, service philosophy, customer
needs and marketing strategy are built into the sales process.
The result is a 'branded' sales experience that consistently
communicates value to the marketplace. Her goal is to help
companies capture the hearts of their customers by delivering
an authentic sales and service experience.
Over the past four years Barbara has inspired and mentored
sales managers and professionals from the manufacturing, technology,
service and retail sectors and has consulted with over 150
companies to develop their sales and marketing strategies.
She is known for her clear, focused approach and an ability
to apply leading edge knowledge in a practical manner.
Barbara is currently writing and consulting on a book about
Marketing to Women.
Contact: bfrensel@eqadvantage.com
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Shelly Gorchynski,
RN, BSc, MA
Shelly brings extensive experience to the development and
implementation of customer service and healthcare training
initiatives. In her most recent capacity, Shelly has acted
as Vice President of Operations for an international provider
of employee assistance programs, with responsibilities that
include managing a team responsible for EAP delivery, including
a 24/7 clinical services call centre supplying counselling
services provided by 1,200 professionals across North America,
development of internal and external training programs, general
operations of the organization, and new product development.
Shelly has a Masters Degree in Counselling Psychology, which
provides a valuable framework for understanding individual,
group and organizational behavior. Early training as a Registered
Nurse adds to her knowledge and credibility in working with
health care providers.
Completion of a program in adult education and training from
St. Francis Xavier University provides Shelly with a solid
understanding of processes and tools for: conducting in-depth
needs analysis; establishing measurable learning objectives;
designing and delivering training programs incorporating principles
of adult learning; program evaluation; and learning transfer
measurement.
Shelly has worked with numerous organizations to assess their
training needs, and to design and deliver customized training
programs over a broad range of human relations topics. She
is a well-respected presenter with superior facilitation skills.
Her programs are known to be informative, encouraging and
highly interactive and are consistently endorsed with positive
reviews from participants.
Contact: sgorchynski@eqadvantage.com
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Christi Lindensmith
Christi is an integral part of the strong foundation of The
EQ ADVANTAGE organization. In a support capacity she assists
with the development and deployment of marketing initiatives,
the coordination and logistical support of our customized
training programs and the ongoing development and maintenance
of our web site.
Christi's past work experience both in the private and public
sector has exposed her to various business environments and
has provided her with a good understanding of the various
organizational challenges. This experience drives Christi's
passion to support our team in working with similar organizations
to enable them to overcome these challenges while offering
innovative strategies for development.
Contact: clindensmith@eqadvantage.com
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Valerie Wallis
Valerie is the glue that holds us together. Her strong organizational
skills along with her strong work ethic guarantees that our
projects stay on schedule and are completed to the highest
quality and detail. She manages our accounting, customer relations
and office administration functions and is the key lead in
coordinating and organizing our corporate conference and conventions.
Valerie has worked in various organizations, both locally
and internationally, where her involvement in event management
and public relations developed and fine tuned her attention
to detail that always far exceeds customer expectations. Her
commitment to the success of our organization and that of
our customers is evident in all that she does.
Contact: vwallis@eqadvantage.com
Publications
Cherie L. Clark
- Clark, Cherie L., David Aziz and Doris
MacKenzie -
- "Shock Incarceration in New York:
Focus on Treatment", 1994, U.S. Department of Justice,
National Institute of Justice
- Clark, Cherie L. and David Aziz, Ph. D
-
- "Shock Incarceration in New York:
State Philosophy, Results and Limitations", Correctional
Boot Camps: A Tough Intermediate Sanction, ed. by
Doris Laton MacKenzie and Eugene E. Hebert, 1996, U.S. Department
of Justice, National Institute of Justice
- - Shock Incarceration in New York, Juvenile
and Adult Boot Camps, ©1996, American Correctional
Association, Lanham, MD
- Clark, Cheryl L., -
- - Network Program Plan, 1978, unpublished
document of the New York State Commission of Correction,
Albany, NY
- - Network Program
Procedural Manual, 1979, unpublished document of
the New York State Commission of Correction, Albany, NY,
revised and updated: 1981, 1983, 1985, New York State Department
of Correctional Services, Albany, NY
- - Shock Incarceration,
Program Procedural Manual, 1987, 1988, New York State
Department of Correctional Services, Albany, NY, - updates
with R. W. Moscicki, 1989-pres.
- - Willard Drug
Treatment Campus Program Procedural Manual, 1995,
New York State Department of Correctional Services, Albany,
NY
- - Planning Guide,
Juvenile and Adult Boot Camps, ©1996, American
Correctional Association, Lanham, MD
- - "Sisters
Are Doing It For Themselves": Women in Correctional
Boot Camps, Juvenile and Adult Boot Camps, ©1996,
American Correctional Association, Lanham, MD
- - "Shock Incarceration",
1998, Best Practices: Excellence in Corrections,
American Correctional Association, Lanham, MD
- Clark, Cheryl Lirette, -
- 12° Of Freedom:
Synergetics and the 12 Steps to Recovery, ©2001,
DOING LIFE!
International Inc. and The EQ Advantage, Buffalo, NY, Toronto,
Canada, Prepared in partial fulfillment of the requirements
for Doctor of Philosophy, Columbia Commonwealth University
- Clark, Cheryl L., Chair - with William
Beers, C. Martin Lensing, Ronald Moscicki and Joshua Perry
-
- "Best Practices
in Shock Incarceration", Monograph, American
Correctional Association, August, 1998
- Clark, Cheryl and Leslie Kellam
- – "These
Boots Are Made for Women", ©2001, Corrections
Today, American Correctional Association, Lanham, MD
- Cheryl L., with C. Martin Lensing, Ronald
Moscicki and CSM (ret) Joshua Perry -
- Boot Camps: Fad
or Formula for Success? January 27, 1997 Presentation,
American Correctional Association Winter Conference
- Clark, Cheryl L., Ronald Moscicki and
CSM (ret) Joshua Perry -
- To March or Not to March? Is That the Question?
Juvenile and Adult Boot Camps,
©1996, American Correctional Association, MD
- Clark, Cheryl L., Lisa Matheson and Mary
Bogan -
- DOING LIFE! A Life
Skills Program for Recovery from Addictions, ©1996,
DOING LIFE! International Inc., Buffalo, NY, Toronto, Canada
- Clark, Cheryl L. and Lisa Matheson -
- - Facilitator’s
Guide to DOING LIFE!, ©1997, DOING LIFE! International
Inc., Buffalo, NY, Toronto, Canada
- -S.M.A.R.T. CHOICES!
Accelerated Life Skills for Making Decisions that Work,
©1999, DOING LIFE! International, Inc. LIFE! International
Inc., Buffalo, NY, Toronto, Canada
- - Facilitator’s
Guide to S.M.A.R.T. CHOICES! , ©2000, DOING
LIFE! International, Inc. Buffalo, NY, Toronto, Canada
Lisa Matheson
- Clark , Cheryl L. and Lisa Matheson -
- S.M.A.R.T. Choices!
An Accelerated Lifeskills Program for Making Choices That
Work!, ©1999, DOING LIFE! International Inc.,
Buffalo, NY, Toronto, Canada
- Clark, Cheryl L., Mary Bogan and Lisa
Matheson -
- DOING LIFE! A LifeSkills
Program for Recovery, ©1996, DOING LIFE! International
Inc., Buffalo, NY, Toronto, Canada
- Clark , Cheryl L. and Lisa Matheson -
- Facilitator’s
Guide to DOING LIFE!, ©1997, DOING LIFE! International
Inc., Buffalo, NY, Toronto, Canada
- Clark , Cheryl L. and Lisa Matheson -
- Facilitators Guide
to S.M.A.R.T. Choices, ©1999, DOING LIFE! International
Inc., Buffalo, NY, Toronto, Canada
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